We, the officials, faculty members and non-teaching staff of BICOL STATE COLLEGE OF APPLIED SCIENCES AND TECHNOLOGY, do hereby commit to

•Render our services within the set time frame to ensure immediate attention and response to filed request for services

•Support each other as we collectively share in the responsibility of making our services readily available and functionally delivered to ensure the satisfaction of our clientele.

•Consistently devote our time, resources and energy with the ultimate goal of providing the most assistance and service delivery to our identified clientele given the limits of our resources and capabilities.

•Provide our services with utmost concern for integrity, good manners, accountability, and productivity

•Respond to our clientele’s comments, suggestions and complaints

•concerning the quality of our services and initiate corrective actionsthe soonest time possible

•Conscientiously implement the state policy of full public disclosure

•of all our official transactions to operate with utmost concern for transparency in service delivery

•Perform our work tasks and responsibilities with the highest zeal of professional civility, courtesy and respect due our fellow-Filipinos and clientele

•Manifest genuine concern for the welfare of our target clientele

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